Last revised on 12/2019
We collect and process your personal data only to such extent that is necessary to provide and develop operations. We process personal data if it is necessary for preparing and performing rental agreements, whenever we are required to do so by law or if it is in our legitimate interest, e.g. for prevention of misuse or fraud. In certain situations, we collect personal data from other external sources upon your explicit consent or to the extent permitted or required by law (e.g. when your data is transferred to us from OTA channels such as Booking.com).
The following kind of personal information is collected from you:
We process your personal data (such as your full name, phone and email address, billing information and personal id) in order to prepare and perform rental agreements (including invoicing and billing details) and fulfil legal requirements.
Use of collected information
We collect and process your personal data e.g. for communication and relations, invoicing, marketing or advertising, as well as for other business operation purposes. We use service providers such as Guesty (property management) and Stripe (payment). Any service provider we use is under contractual obligation to ensure an adequate level of data protection in all processing of your personal data.
Disclosure of information
We will process your personal data confidentially and will not disclose the data to third parties except as stated next: Authorities: we may have to disclose some data to authorities or judicial administrators when required by law. We will do so only on the grounds of a valid decision of a court of law, upon the order of an authority or on the basis of a subpoena. Consent: we may disclose your personal data to third parties upon your consent.
We use subcontractors and service providers in our processing activities (e.g. for technical maintenance, cleaning or surveillance). They have the right to process your personal data only to the extent necessary for carrying out the agreed services. Any service provider we use is under contractual obligation to ensure an adequate level of data protection in all processing of your personal data.
Accessing, modifying, exporting or deleting your information
You may access, correct, export or delete information that you have given and submitted (for example, editing your personal information).
We have taken adequate technical and organisational measures for protecting your personal data from loss, misuse or other similar unlawful access. These methods include, among others, use safe cloud premises. Access to your personal data is restricted internally through controlling access rights.